Frequently Asked Questions
Is CoinQuant free to use?
Yes. The Free plan lets you build and backtest strategies with limits.The Pro and Elite plans unlock more assets, higher usage limits, and advanced data access. All plans are available with monthly or annual billing.
Do I need coding skills?
No. Everything is built visually. Just describe your idea and edit blocks.
Which markets can I backtest?
- Crypto: Full support on Pro and Elite (bars + tick-level data)
- Stocks, ETFs, Forex, Commodities: Bars only (Pro and Elite)
Availability depends on the selected asset and plan.
Why can’t I run very long or tick backtests?
To maintain reliable platform performance for all users, CoinQuant applies limits to extremely long or compute-intensive backtests, especially when using tick-level data.
These runs process very large volumes of market data and can consume significant infrastructure resources and credits. If a backtest exceeds supported limits, you may see warnings or be prevented from starting the run.
How many bots or backtests can I run?
The number of bots or backtests you can run depends on the credits available in your account.
Each subscription plan provides a monthly credit allocation, and credits are consumed based on actual usage such as prompts and backtests.
If you need additional capacity, you can top up credits at any time.
To compare plans and their monthly credit allocations, visit our Pricing page.
How do credits work?
CoinQuant uses a credit-based usage system. Each subscription plan provides a monthly credit allocation, which is used when running prompts or backtests.
Key details:
1 USD = 1,000 credits
Subscription credits refresh each billing cycle
Additional credits can be purchased anytime
Top-up credits remain valid for 12 months
This system ensures usage scales with activity while still providing predictable access through subscriptions.
The AI misunderstood my strategy, what now?
Edit the Entry/Exit blocks directly in the Schema Editor, or refine your prompt and regenerate.
Can I export results?
Yes. Use Download Data to export metrics and trade logs.
Can I pay for CoinQuant using cryptocurrency?
Yes. CoinQuant supports crypto payments with 200+ cryptocurrencies across major networks.
You can pay directly from your wallet, without relying on cards, making subscriptions easier and more accessible globally.
How do I contact support?
- In-app support form
- Email: support@coinquant.ai
- Contact us page
- Discord: Join our Discord server and open a ticket in the #support-tickets channel
