Terms of service
Last updated: 15 Aug. 2025
Effective Date: 15 Aug. 2025
1. Introduction
Welcome to CoinQuant, an automated cryptocurrency trading platform owned and operated by COINQUANT FZCO (hereinafter referred to as “We”, “Us”, “Our Company”, “CoinQuant”). The Platform is designed to empower users by converting natural-language trading strategies into fully executable live trading bots. Our goal is to provide advanced tools that simplify strategy development, testing, and execution while maintaining high standards of security and user control.
The Services offered by CoinQuant include a variety of features to support your trading activities. Strategy Creation allows users to leverage an AI-powered chatbot to generate trading strategies directly from natural-language input, transforming ideas into actionable trading plans. With Backtesting & Comparison, you can evaluate the historical performance of your strategies, compare multiple approaches, and analyze potential effectiveness before committing to live trading. The Live Trading Execution functionality enables deployment of strategies to execute trades automatically using securely linked cryptocurrency wallets. Users can integrate their wallets with the Platform via Wallet Integration, ensuring secure and efficient management of digital assets during live trading.
Access to CoinQuant Services is provided on a subscription basis, available through our domains coinquant.ai, coinquant.io, and coinquant.co. By accessing or using the Site, the Services, or the Application (collectively, the "Platform"), you explicitly agree to these Terms of Service. Continued use of the Platform constitutes your acceptance of all provisions, including those related to account responsibilities, financial risk, and compliance with applicable laws.
2. User Accounts & Data Collection
2.1 Account Creation
In order to access and use the Platform, users are required to create a personal account through our authentication provider, Auth0. During account registration, you must provide certain mandatory information, including your first and last name, and a valid email address. Additionally, you may provide optional information, such as your phone number and payment details, which are processed securely through Stripe. You acknowledge and agree that all information you provide must be accurate, complete, and kept up-to-date. Providing false, misleading, or incomplete information may result in suspension or termination of your account and access to the Platform.
By creating an account, you authorize CoinQuant to collect, store, and process the information necessary to operate the Services, facilitate payments, communicate with you regarding your account, and ensure compliance with applicable legal and regulatory requirements.
2.2 Account Security
Maintaining the confidentiality of your account credentials is your sole responsibility. You agree to safeguard your username, password, and any other authentication methods associated with your account. Unauthorized access or use of your account may result in loss of data, financial loss, or other damages. You are obligated to notify CoinQuant immediately at support@coinquant.ai if you become aware of any unauthorized use, breach, or security vulnerability affecting your account.
While CoinQuant implements reasonable security measures to protect user accounts, we are not liable for any loss or damage arising from unauthorized access due to your failure to maintain account security. Users are encouraged to use strong, unique passwords, enable two-factor authentication where available, and monitor their accounts regularly for suspicious activity.
2.3 Data Privacy
CoinQuant collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. The data collected may include, but is not limited to, account registration details, trading strategies, transaction history, and payment information. This data is used to provide and improve our Services, facilitate account management, ensure security, comply with applicable laws, and communicate important updates or notices regarding your account.
By using the Platform, you explicitly consent to the collection, storage, and use of your personal data as described in the Privacy Policy. You acknowledge that your data may be stored on servers located in multiple jurisdictions and that CoinQuant employs industry-standard safeguards to protect your data. Users may request access, correction, or deletion of their personal data in accordance with the Privacy Policy and applicable data protection laws.
3. Services Description
The CoinQuant Platform offers a suite of tools and features designed to facilitate automated cryptocurrency trading. The Dashboard allows users to view the history of their backtests, monitor ongoing strategies, and interact with the AI-powered chatbot to generate or refine trading strategies. The Schema Builder enables users to transform natural-language strategies into executable trading schemas, making it easier to translate ideas into actionable trading bots.
Through the Backtests feature, users can review, manage, and analyze the historical performance of their strategies, gaining insights into potential effectiveness before deploying them in live trading. The Live Bot functionality allows users to execute their trading strategies using linked cryptocurrency wallets. This includes features such as pausing, stopping, and conducting paper trading for risk-free simulation. Finally, the Profile Management section provides users with the ability to update personal information, manage subscription plans, and configure wallet connections securely.
By using these Services, you acknowledge that the Platform is a technological tool designed to support trading decisions but does not guarantee financial outcomes.
4. Payments & Currencies
4.1 Payment Methods
All payments for subscriptions and other services are processed securely via Stripe, a third-party payment provider. Accepted currencies currently include USD, EUR, and GBP, although other currencies may be displayed during the checkout process depending on your location and Stripe’s processing capabilities. Subscription fees are automatically renewed unless canceled in accordance with Section 6.
You are responsible for providing accurate payment information and ensuring that your payment method remains valid and authorized. CoinQuant reserves the right to suspend Services if a payment fails or is declined.
4.2 Refunds
All subscription fees are non-refundable, except where expressly required by law. CoinQuant does not provide refunds for partial usage of Services within an active billing cycle. You acknowledge and agree that by subscribing, you assume responsibility for managing subscription renewals and billing cycles.
4.3 Taxes & Duties
Users are solely responsible for any taxes, duties, or fees imposed by their local jurisdiction on payments, subscriptions, or transactions conducted through the Platform. CoinQuant may provide billing statements or receipts, but it does not calculate or remit local taxes on behalf of users unless explicitly required by law.
5. Data Storage & Hosting
CoinQuant’s Services are hosted on Amazon Web Services (AWS). All user data, including account information, trading strategies, backtest results, and wallet linkages, is stored on AWS servers, which may be located in multiple jurisdictions worldwide. Data retention continues until the user deletes their account or the data is otherwise required to be removed in accordance with applicable laws.
CoinQuant implements commercially reasonable technical, administrative, and physical safeguards to protect user data from unauthorized access, loss, or disclosure. However, you acknowledge that no system can be completely secure, and CoinQuant cannot guarantee absolute protection against all data breaches, hacking attempts, or other security incidents.
6. User Responsibilities
6.1 Acceptable Use
By using the Platform, you agree to use it solely for lawful and intended purposes. You must not reverse-engineer, decompile, exploit, or otherwise attempt to circumvent security measures or proprietary technology within the Platform. Users may not engage in illegal, fraudulent, manipulative, or abusive activity, including the misuse of trading bots or automated systems in a way that violates third-party exchange terms or APIs.
Additionally, users must not take any action that could impair the functionality, integrity, or performance of the Platform, or interfere with other users’ access and experience. CoinQuant reserves the right to suspend or terminate accounts that breach these obligations.
6.2 Financial Risks
Cryptocurrency trading is inherently high-risk, and users acknowledge that trading may result in partial or total loss of invested capital. CoinQuant provides technological tools and analytics but does not provide investment advice or guarantee profits. Users remain solely responsible for all trading decisions, including strategy creation, deployment, and risk management. By using the Platform, you accept these financial risks and release CoinQuant from liability for losses arising from your trading activities.
6.3 Subscription Management
Users may upgrade or downgrade their subscription plans via the Profile Management section. Auto-renewal of subscriptions can be canceled at any time; however, access to Services will continue until the end of the current billing period. CoinQuant reserves the right to suspend or terminate subscriptions in cases of violation of these Terms, improper use of the Platform, or breach of applicable laws.
7. Intellectual Property
All code, AI models, graphics, content, and documentation available on the Platform are the exclusive property of CQ Holding Limited. Users retain ownership of their original trading strategies but grant CoinQuant a non-exclusive, worldwide, royalty-free license to process, execute, and store these strategies within the Platform as necessary to provide the Services.
Unauthorized copying, distribution, adaptation, or modification of the Platform, including its code, AI models, or content, is strictly prohibited. Users must respect the intellectual property rights of CoinQuant and third-party providers integrated within the Platform.
8. Data Deletion & Account Termination
Users may delete their accounts at any time via the Profile Management section. Upon account deletion, all associated data, including trading strategies, backtests, and linked wallet connections, will be permanently erased from the Platform. CoinQuant may retain minimal billing information for compliance with applicable laws, tax regulations, and auditing purposes.
CoinQuant reserves the right to suspend or terminate accounts for violations of these Terms, security breaches, or non-compliance with applicable legal obligations. Account termination does not absolve users from any obligations incurred prior to termination, including financial or legal responsibilities.
9. Disclaimers & Liability
The Services provided by CoinQuant are delivered on an “AS IS” and “AS AVAILABLE” basis. CoinQuant makes no warranties or representations, express or implied, regarding the profitability, reliability, availability, accuracy, or suitability of the Services for any particular purpose. By using the Platform, you acknowledge and accept that all trading activities involve risk, including the potential for partial or total loss of invested capital.
CoinQuant shall not be liable for any losses or damages arising from the use of the Platform. This includes, but is not limited to, trading losses incurred through executed strategies, technical failures, downtime, or outages caused by third-party services such as AWS or cryptocurrency exchanges. CoinQuant is also not liable for unauthorized access, hacking, or theft involving linked wallets. Additionally, CoinQuant disclaims responsibility for any indirect, incidental, special, or consequential damages, including lost profits, lost opportunities, or other economic losses, even if we have been advised of the possibility of such damages.
Users agree to indemnify, defend, and hold harmless CoinQuant, its affiliates, officers, and employees from and against any claims, damages, liabilities, or expenses arising out of your use of the Platform, violation of these Terms, or infringement of any intellectual property or other rights of third parties.
10. Governing Law & Dispute Resolution
These Terms of Service, and any disputes arising from or relating to them, shall be governed exclusively by the laws of the United Arab Emirates. Users agree that any legal proceedings arising from or relating to these Terms, the use of the Platform, or any associated services, shall be conducted solely in the competent courts located in the United Arab Emirates.
By using the Platform, you consent to the exclusive jurisdiction and venue of these courts and waive any objections to jurisdiction or venue that may arise under applicable law. This section does not prevent CoinQuant from seeking injunctive or equitable relief in other jurisdictions if necessary to protect its rights or assets.
11. Changes to Terms
CoinQuant reserves the right to update, modify, or revise these Terms of Service at any time. Updates will be posted on the Platform and are effective immediately upon posting. Continued use of the Platform after any changes constitutes acceptance of the updated Terms.
For significant changes that materially affect user rights or obligations, CoinQuant will make reasonable efforts to notify registered users via email. Users are responsible for reviewing the Terms periodically to ensure awareness of any updates. If you do not agree to any revised Terms, you must cease using the Platform immediately.
12. Contact Information
If you have any questions, concerns, or require support regarding your account or the Platform, you may contact CoinQuant at: Email: support@coinquant.ai
CoinQuant will make reasonable efforts to respond to inquiries promptly. Users should provide sufficient information to allow the support team to address their concerns effectively.
Address: Unit No. RET-R5-160, Detached Retail R5, Plot No: JLT-PH2-RET-R5, Jumeirah Lakes Towers, Dubai, United Arab Emirates.
13. Acceptance
By accessing or using CoinQuant, you confirm that you meet the minimum age requirement of 18 years or older and have the legal capacity to enter into binding agreements. You acknowledge and accept all risks associated with cryptocurrency trading, including potential financial losses and volatility inherent in digital asset markets.
Furthermore, you agree to comply with all applicable local laws and regulations governing cryptocurrency transactions, trading, and digital assets in your jurisdiction. By using the Platform, you affirm that you understand and accept the responsibilities outlined in these Terms, including account management, data security, and subscription obligations.
